Staff-room briefing
Guest return briefing
A conversation with reception and therapists about why regulars drift and how recall notes are written.
Prepared for Teams of four or more therapists or stylists. Delivery: Staff-room briefing. After you enquire we confirm whether the work happens on your floor or at our Nui Thanh desk.
Bring the pages or printouts that match the weeks you care about. We photograph only with permission and hand originals back before we leave.